top of page

 FINANCIAL

Bradesco

We are an outstanding partner of the Bank, where we have programs for the development of innovation and talent training based on software engineering and behavioral techniques. Solutions developed by Evo Systems have received awards at CIAB and Intel highlights and recommendations.

Frame 26086765.png

Challenge

The "Virtual Technician" project was born out of the need to tackle a common and costly problem for Bradesco: the maintenance of workstations in its many branches. Traditionally, this maintenance required the physical presence of technicians, resulting in high operational and logistical costs. Evo Systems' goal was to develop a solution that would allow this maintenance to be carried out remotely, significantly reducing the associated costs.

Transformation_

Evo Systems has developed a robust, integrated platform with a range of features that allow efficient, remote management of workstations, as well as a simple interface with the company's visual identity. The system's main functions include:
 

  • Station Registration: An intuitive interface for registering and managing all the workstations in Bradesco's branches. This allows for a complete and organized view of the entire technology park.

  • Turn Stations On/Off: Function that makes it possible to remotely turn any workstation on or off, optimizing energy use and facilitating scheduled maintenance.

  • Hardware Information: Collects and displays the hardware specifications of each workstation in detail, enabling quick and accurate diagnosis of possible technical problems.

  • Remote Access with KVM (Keyboard, Video, Mouse): Remote access tool that provides total control over the workstation, as if the technician were physically present, allowing for real-time interventions and corrections.

  • Script Execution: Ability to execute scripts remotely, automating repetitive and complex tasks, which increases efficiency and reduces problem-solving time.

With the implementation of the "Virtual Technician", Bradesco was able to achieve a significant reduction in maintenance costs for its workstations. The ability to carry out maintenance remotely has not only reduced the cost of travel and face-to-face interventions, but has also increased efficiency and speed in resolving technical problems. In addition, the collection of detailed hardware information and the ability to run automated scripts have resulted in a more stable and monitored work environment, preventing problems before they escalate.

This project is a clear example of how technology can transform traditional processes, bringing savings, efficiency and innovation. The partnership between Evo Systems and Bradesco demonstrates the potential of advanced technological solutions to solve complex problems and provide tangible benefits for large institutions.

Virtual Technician login screen

Strategy

Agile development cell based on the Scrum methodology. An iterative approach for quick deliveries, with flexible working methods, daily and weekly meetings and less chance of rework.

Tools used

UX/UI Design

Ready to get started?

Get in touch to talk more about your business challenges.

TALK TO A CONSULTANT

SCHEDULE A VISIT

bottom of page